Frequently Asked Questions
Answers to common questions about Football Compass.
01 Is Football Compass licensed and which regulator oversees it?
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Yes – Football Compass holds a betting licence from the UK Gambling Commission (UKGC) and also a secondary licence from the Malta Gaming Authority (MGA). Both regulators require the site to meet strict fairness, anti‑money‑laundering and player‑protection standards, and its games are regularly audited by independent testing agencies.
02 Does Football Compass offer a welcome bonus and what are the wagering requirements?
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New customers receive a 100 % matched deposit up to $200. The bonus carries a 30× playthrough requirement applied only to the bonus amount, not the deposit, and must be cleared within 30 days of claim. After the requirement is met, any resulting winnings can be withdrawn.
03 What documents do I need to verify my Football Compass account before I can withdraw?
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You must upload a clear copy of a government‑issued photo ID (passport, driver’s licence or national ID) and a recent proof of address such as a utility bill or bank statement dated within the last three months. Verification is usually completed within 24 hours; you’ll receive an email once your account is approved.
04 What does ‘Asian Handicap’ mean and how is it applied to World Cup matches on Football Compass?
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An Asian Handicap gives the stronger team a negative goal line (e.g., –1) and the weaker team a positive line (e.g., +1). The handicap is added to the actual score; if the adjusted result favors your chosen side, your bet wins. Draw outcomes are removed, leaving only two possible results.
05 If a World Cup match is postponed or abandoned, how are bets settled on Football Compass?
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If a match is postponed before kick‑off and not played within 48 hours, all bets on that market are void and stakes are refunded. Should a match be abandoned after the start, settlement follows the official result declared by the competition authority; if no official result is available, the bet is treated as void.
06 How does the cash‑out option work on Football Compass and when can I use it?
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Cash‑out becomes available once a bet is in‑play and the market is active; you can accept the offered amount to lock in a profit or cut a loss before the event ends. The feature is only shown when the odds have moved enough to generate a cash‑out value, and it may be disabled for certain markets or events.